Suvie is designed to maintain FDA food safe temperatures for up to 36 hours while food is scheduled and is actually much more tightly controlled than a typical refrigerator. Please check that there is enough water in the reservoir for cooling (between the min-max line on the upper right-hand side). Please note there may be small temperature changes from simply opening the door of Suvie.
Suvie continually monitors your Suvie's refrigeration and may adjust its cool settings automatically, based on its environmental conditions.
To manually adjust your Suvie's cool settings:
- On the menu, navigate to Settings > System > Cool Setting
- Next, press the control knob to cycle through the cool setting levels.
- Once completed, to return to the main menu select Ok > Cancel > Menu > Back.
Cool level settings range from 1 (coldest) to 8 (least cold), and the default cool setting is level 3.
We recommend contacting our Member Services team at firstname.lastname@example.org if you have any questions about your Suvie's refrigeration, or need additional guidance.
Please do not consume food if you ever feel concerned about the delivery or storage temperature as well as any specific cooking temperature not being met.