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Orders, Shipping, Returns

General Order Information

  • What is your return policy?
  • Do I have to buy the required meals if I return my Suvie within the 100 day guarantee? (Base package only)
  • If I order a Suvie appliance and decide later that I want to add a set of extra pans or additional accessories will I be able to do that?
  • Can I cancel my appliance order before it ships?
  • Suvie Warranty Information
  • What if my Meals Arrive before my Appliance?
See all 11 articles

Suvie Meals

  • How do I order Suvie Meals?
  • Is a subscription required for Suvie Meals?
  • Contact Suvie Member Services
  • Where can Suvie Meals be delivered?
  • How much do Suvie Meals cost?
  • What are Suvie Rapid Cook® meals?
See all 17 articles

Warranty

  • When does the warranty period begin?

Factory Refurbished Suvie 2.0

  • What is a Factory Refurbished Suvie Kitchen Robot?
  • When will my Factory Refurbished Suvie 2.0 appliance order ship?
  • Do I have to order Suvie meals to purchase a factory refurbished Suvie 2.0?
  • Can I upgrade to a Suvie 3.0 package after placing an order for a Factory Refurbished Suvie 2.0?
  • Which cook functions can be scheduled to cook in advance with a Factory Refurbished Suvie 2.0?
  • Are factory refurbished Suvie appliances covered by an included warranty?
See all 7 articles
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