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  1. Suvie
  2. Suvie Appliance (Gen 1)
  3. Troubleshooting

Troubleshooting

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  • How do I adjust the Cook Settings on my Suvie Meal?
  • My meal did not cook or appears to be raw
  • Suvie keeps telling me to replace the drain tray, even though I've pushed it in already
  • I've filled water to the very top of the reservoir, but my Suvie still suggests I add more water
  • My cook did not finish on time / my cook finished late
  • My Suvie Meal card will not scan
  • I have a question or an issue that is not listed here.
  • My vegetables did not brown after the broil finished.
  • Proteins have a white substance on them after a cook has finished.
  • Suvie is making loud popping or gurgling noises.
  • There is significant water inside the cavity of the appliance.
  • There is significant water in the starch pan after a cook has finished.
  • There is significant water in the vegetable pan after a cook has finished.
  • My Suvie is damaged, what should I do next?
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