Troubleshooting
- How do I adjust the Cook Settings on my Smart Meal?
- My meal did not cook or appears to be raw
- Suvie keeps telling me to replace the drain tray, even though I've pushed it in already
- I've filled water to the very top of the reservoir, but my Suvie still suggests I add more water
- My cook did not finish on time / my cook finished late
- My Smart Meal card will not scan
- I have a question or an issue that is not listed here.
- My vegetables did not brown after the broil finished.
- Proteins have a white substance on them after a cook has finished.
- Suvie is loud when refrigerating.
- Suvie is making loud popping or gurgling noises.
- There is significant water inside the cavity of the appliance.
- There is significant water in the starch pan after a cook has finished.
- There is significant water in the vegetable pan after a cook has finished.
- My Suvie is damaged, what should I do next?