How does the Suvie Rewards program work?
- Earn points on every meal serving, protein plus meal, add-on item, and more. The bigger your box, the more points you earn!
- Redeem your points to get meal coupons and free items.
- Meal coupons are added to your account automatically and applied in order of expiration date and value. Terms & conditions apply.
How to redeem Suvie Rewards
To redeem your points for a reward, go to the Suvie Rewards page of your Suvie account. There, you can see your total points earned and any rewards that are available for you to redeem. Click on any available reward to redeem. Redeemed coupons can not be reversed or exchanged for points or cash.
Example only: rewards are subject to change
How Suvie Rewards are Earned
Suvie Rewards points are earned on every meal serving, protein plus meal, add-on item, and more. The bigger your box, the more points you earn!
When Suvie Rewards Points Post to your account
Points post to your account upon meal delivery. Pending points indicated on your account screen are points that will be earned for upcoming deliveries. Your total points earned will be also listed on your meal order delivery confirmation email. You can always contact Suvie Member Services at help@suvie.com with questions.
FAQs:
Where are my points?
- Your points can be found on the Suvie Rewards page of your Suvie account. There, you can see your total points earned and any rewards that are available for you to redeem. Click on any available reward to redeem. Note that points do not post to your account until meal delivery, and will be shown under “pending points” until meals are delivered.
How are rewards coupons applied to my account?
- To redeem your points for a reward, go to the Suvie Rewards page of your Suvie account. There, you can see your total points earned and any rewards that are available for you to redeem. Click on any available reward to redeem.
- Coupon redemptions are non-refundable and not reversible. If an order with a coupon applied is canceled, coupons will be applied to the next active order, if any. Add-on refers to items in the add-on category of the meal planner such as breakfast, side, and desert items with a limited value of $15. Coupons apply in order of expiration, then highest value. Coupons expire 1 year after redemption. If you have coupons previously added to your account of higher value or closer expiration date, those coupons will be applied before your reward redemption coupon. Coupons can not be combined.
Can I gift points?
- At this time, Suvie Rewards Points cannot be gifted or transferred to another account.
What happens if my meal was fully thawed? Do I still earn points?
- If a meal box gets delayed in transit and one or more meals are thawed, the amount you paid and any credits or coupons used on that box or meal will be credited back to your account and the points transaction will be automatically reversed along with the purchase transaction. The credit to your account and any additional coupons you have in your account will be automatically applied to your next order, and you’ll earn points on that completed order instead.
Do points expire?
- As long as your account is active, your points don’t expire for the life of the rewards program. Points will expire after 1 year if your account is inactive, paused or canceled.
Can I trade in points for cash?
- Points have no cash value and can only be redeemed for the Suvie Meal coupons and other rewards listed in the rewards page of your account. Redeemed coupons can not be reversed or exchanged for points or cash.
Contact Suvie Member Services at help@suvie.com with any questions.