We use dry ice to keep your frozen items frozen during transit.
Please be aware that dry ice is very cold, do not touch it.
If you have extra dry ice in your order, leave it in the box and it will dissipate naturally.
Common Questions:
What is Dry Ice? Is it safe for food?
- Dry ice is made up of CO2 and is 100% food safe
I didn't have any dry ice left when my order arrived, is my order okay?
- Yes this is completely normal as dry ice vaporizes during transit. We have carefully calculated the amount of dry ice to keep your order cold all the way to your door.
- Do not refreeze any fish or seafood product - if a fish or seafood product arrives and is not fully frozen, please discard it.
- For other meals, the FDA recommends food should be stored at 41 F or colder. If the meals in your box are still below this temperature, they should be ok.
Please use the chat function in your Suvie Meal Planner account or email us at help@suvie.com for any meal box assistance with dry ice.